COVID-19

Guidance

 Last Updated March 2021

  • Due to the current guidelines I am only able to offer grooming slots by Appointment Only. 


  • Please arrive at your allocated drop off and collection time promptly, this is essential to prevent an overlap and allow sufficient time to clean the salon and equipment between appointments.


  • As of 14th September all customers entering the shop/salon will be required to wear a face mask (Dogs are exempt). A hand sanitiser dispenser is located on the entrance to the salon, please sanitise your hands on entry and exiting the salon. From 24th September a poster displaying the shops QR CODE for the NHS COVID-19 Track & Trace App will be displayed in the salon.



  • Social Distance Handover is in place subject to current guidance.

  • Internal Handover - On arrival you will be asked remove your dogs lead, collar, harness while in the reception area and place them in the box provided, before your dog enters the grooming area. 

  • External Handover - On arrival please ring the bell situated to the right of the door. I will wear a mask & sanitise my hands before receiving your dog, the lead/collar/harness will be place in a box once removed.


  • Any dog presenting at the salon with matting of the coat may require to be clipped short and matting charges may apply. Matting of the coat can be uncomfortable and cause skin irritation, sores etc. we actively practice humanity over vanity and your dogs welfare is paramount, remember their coat will soon re-grow.



  • Payment Options – Contact less Card Payments available. A payment link can also be sent via text if preferred (payment to be made prior to collection), please let me know if you require this option.



  • If you or anyone in your household is infected, becomes symptomatic and/or self isolating please let us know and we will rearrange your appointment.


 
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